Connecting IronWorks to MobileIron

To allow IronWorks to collect data from your MobileIron Core, you'll need to add a new local user to your Core and ensure it has the correct permissions:

1. Log in to your Core admin interface

This is located at e.g. https://core.yourdomain.com:8443/mifs/

2. Open Devices & Users in the top navigation bar, then Users

3. Click Add then Add Local User. 

Choose a user ID, first name, last name, a long, secure password and an email address.

Make a note of the user ID and password as you'll need this later in the process, then click Save.

4. Click Admin in the top navigation bar, then select the user you created in step 3. Click Actions > Assign to Space

 If you are modifying an existing user, you'll need to click  Edit Roles instead of Assign to Space.

5. Select Global from the Select Space dropdown, then tick the following permissions:

Device Management
View device page, device details
Force device check-in
Export to CSV

App Management
View app
View app inventory
Manage app

Configuration Management
View configuration

Policy Management
View policy

Compliance Policy Management
View compliance policy

Settings and Services Management
View settings and services

Logs and Events Management
View Audit logs
View MDM activity
View certificates
View event settings
View events

Content Management
View content; apply and remove content labels

Other Roles
View device feature usage data
Common Platform Services (CPS)
API

Your completed form should look like this:

Click Save.

6. Open IronWorks, click Account Settings, then Servers.

Choose MobileIron Core from the Server type selection, then select either Standalone or Connected Cloud.

Enter your Core hostname, your Core's API port (usually 443), and the username and password you selected in step 3.

Click Save.